Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a free estimate, submit a contact form, inquire about our services, or otherwise communicate with S & R Stucco and Insulation.

Depending on your interaction with our websites, the information we collect may include:

• Your name
• Phone number
• Email address
• Property or service address
• Company or organization name
• Information about your insulation or stucco project
• Information about your home, business, or other property
• Information about the type of service you require
• Project requirements and preferences
• Information included in your inquiry or message
• Appointment or scheduling information
• Photos, plans, documents, or other files you voluntarily provide
• Payment or billing information where applicable
• Other information you voluntarily provide

Our online contact form requests your name, phone number, email address, subject, and message.

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by law.

Information Collected Automatically

When you visit our websites, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the websites.

Our website uses Google Tag Manager and may use cookies, tags, scripts, analytics tools, and similar technologies to operate, maintain, secure, and improve our websites and understand how visitors use them.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect the functionality or performance of portions of the websites.

How We Use Personal Information

S & R Stucco and Insulation may collect and use personal information for purposes including:

• Responding to inquiries and requests
• Providing information about our insulation and stucco services
• Preparing free estimates and quotes
• Understanding project requirements
• Assessing insulation and building-envelope needs
• Determining appropriate products and service solutions
• Scheduling consultations, site visits, or installations
• Communicating with customers and prospective customers
• Coordinating residential and commercial projects
• Reviewing photographs, plans, documents, or other project information
• Maintaining customer and business records
• Operating and improving our websites
• Understanding website traffic and visitor behaviour
• Improving our services and customer experience
• Preventing fraud, misuse, or unauthorized access
• Protecting the security and integrity of our websites and systems
• Complying with applicable laws and legal obligations
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Consent

By providing personal information through our websites, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or other reasonable limitations. Withdrawing consent may affect our ability to respond to an inquiry, prepare an estimate, schedule an installation, or provide requested services.

Disclosure of Personal Information

S & R Stucco and Insulation does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our websites, provide requested services, process inquiries, or conduct our business. This may include disclosure to:

• Employees and representatives who require the information to perform their duties
• Website hosting, technology, communications, analytics, and other service providers
• Payment processors where applicable
• Product manufacturers, suppliers, or distributors where reasonably necessary to provide requested services
• Contractors or project partners where reasonably necessary to complete requested services
• Professional advisors where reasonably necessary
• Government authorities, regulatory bodies, courts, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Online Forms, Estimates, and Project Information

If you submit an inquiry or request a free estimate through one of our websites, the information you provide may be used to understand your project, assess your property's requirements, prepare an estimate, schedule a consultation or installation, and communicate with you.

If you voluntarily provide photographs, plans, documents, or other project information, these materials may be reviewed to help understand the property and the scope of work being requested.

Please only provide photographs, documents, and information that are reasonably necessary for your inquiry and avoid including unnecessary personal or sensitive information.

We may retain information submitted through online forms and other communications for reasonable business, communication, service, record-keeping, and legal purposes.

Insulation and Stucco Services

S & R Stucco and Insulation provides a range of insulation and building-envelope services, including spray foam, blown-in insulation, fibreglass insulation, insulation removal, transition membranes, and through-wall flashing installations. The company's website also directs visitors to a separate stucco website, allowing the two online properties to provide information about the company's related services.

Information provided through either website may relate to a residence, commercial property, construction project, exterior wall system, building envelope, or other structure. This information may be used to assess the project, determine appropriate services, prepare an estimate, and coordinate requested work.

Website Analytics and Third-Party Services

Our websites may use third-party services and technologies to support website functionality, process submissions, understand website traffic, communicate with visitors, or improve our online presence.

Our websites may also contain links to third-party websites, including manufacturers, suppliers, product providers, industry organizations, social media platforms, and other external resources.

The insulation website also provides access to technical product information and documentation through its document library.

Once you leave an S & R Stucco and Insulation website and access an external website or service, that website's privacy policy and terms may apply. S & R Stucco and Insulation is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the applicable privacy policy of any external website before providing personal information.

Protection of Personal Information

S & R Stucco and Insulation takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our websites.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, prepare estimates, provide services, maintain appropriate business records, resolve disputes, and satisfy applicable legal or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it in accordance with our applicable policies and legal obligations.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information S & R Stucco and Insulation holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact us.
S & R Stucco and Insulation3657 Woodhull RoadLondon, ON N6P 1P2CanadaPhone: 519-652-9403Email: ac.occutsmotsuc%40gnitamitse
We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable privacy legislation.

Changes to This Privacy Policy

S & R Stucco and Insulation may update this Privacy Policy from time to time to reflect changes to our websites, business practices, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on the applicable website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or S & R Stucco and Insulation's website privacy practices, please contact:
S & R Stucco and Insulation3657 Woodhull RoadLondon, ON N6P 1P2CanadaPhone: 519-652-9403Email: ac.occutsmotsuc%40gnitamitse